Charts and Currencies

I've spent some time trying to understand how charts work when dealing with records that use multiple currencies. The results, which I've written up here, were a little surprising.

Product Updates for CRM 2013 SP1 and CRM Online Spring 14

Service Pack 1 for Microsoft Dynamics CRM 2013 and CRM Online Spring 14 introduces substantial enhancements to Service Management. However, the new features are disabled by default (unless you are a new subscriber to CRM Online). The new features are enabled in Settings > Administration > Install Product Updates.

Even if you don't install the updates you will see the new entities and attributes if you examine the default solution or the metadata.

This MSDN article provides the details.

Window Server 2008 dropped from the next release of CRM

Microsoft has provided information about supported configurations for the next major release of Microsoft Dynamics CRM in this article.

Only Windows Server 2012 is planned to be supported. Support for Microsoft SQL Server 2008 and Microsoft SQL Server 2008 R2 is also removed. Review the article for more details.

Although for some this is not welcome news, at least Microsoft has provided some notice and you can start planning accordingly.

Training for Dynamics CRM from CRM Masters

CRM Masters LogoI’m excited to announce that I’ve partnered with Adam Vero to set up a new Dynamics CRM training business, CRM Masters Ltd.

We have a schedule of training courses that will give you the practical knowledge that you need to implement, customize and maintain CRM 2011 and 2013.

Our courses are designed to give you highly-focused instructor-led training to cover topics you won’t find elsewhere.

Please review our list of Dynamics CRM courses and if there is something you’d like be to be trained on that you don’t see, please let us know.

Sandbox instances in Microsoft Dynamics CRM Online

The Feb 2014 ( build of Microsoft Dynamics CRM Online changed the way test instances are managed. They are now named sandbox instances and are marked as so in the user interface with a SANDBOX watermark.

Future releases will add new capabilities to sandbox instances including:

  • Reset an instance
  • Copy a production or sandbox instance into a sandbox

This blog article on MSDN provides the details.