Now Microsoft has added NetBreeze to it's collection of companies that provide new features for Microsoft Dynamics CRM. According to Microsoft's Bob Stutz, NetBreeze is an acquisition in the social listening and analytics space.
A few months ago Microsoft acquired Marketing Pilot to provide enhanced marketing capabilities. For the moment, Marketing Pilot works as a stanadlone product but there are plans to integrate it with the CRM application.
Yammer, on the other hand, also acquired by Microsoft to provide social networking features, has been integrated with the CRM application (for OnLine customers only.